FAQ

Product

 

 


Yes, it does! The arm rests and wheels are made of flotation materials designed with the user in mind. There have been no reported incidents since the creation of Mobi-Chair in 2009.
Click here to download our Conditions of Use (PDF).
The Mobi-Chair is a uniquely designed, one-size-fits-all product that was created with everyone in mind.  Both adults and children who are wheelchair users or have special needs can benefit from the convenience, portability and comfort of the Mobi-Chair.
Yes, Mobi-Chair is assembled and/or disassembled in less than 10 minutes by operating the quick realize pins and joins without tools.
Yes, Mobi-Chair can easily fit into any conventional vehicle.  It is really convenient to transport.

To ensure that your Mobi-chair stays in good condition, the Mobi-chair should be rinsed with fresh water after EVERY use. The connecting plates and rods must be rinsed thoroughly to remove all sand, salt and dirt from the Mobi-chair. Failure to clean the connecting parts of the Mobi-chair may result in corrosion. All connecting rods should be greased at the user’s discretion to ensure that the product remains in good condition.
We recommend you store your Mobi-chair in a safe and clean location such as a garage or shed.
You will enjoy your Mobi-chair for many years if you follow the recommended maintenance procedures. Mobi-Chair has been designed to last as long as possible and it is warrantied for one year.  Some of our current customers bought their Mobi-Chair three years ago and are still enjoying it fully.

Payment

Yes, all your financial information (like your credit card number) is securely stored and encrypted on PayPal servers, so you don’t need to share your financial information with the person you’re buying from.
You can pay your Mobi-Chair by credit card or debit card using Paypal.

Shipping

Please contact us if you want to track your package. Call 973-928-3040 or e-mail us at info@mobi-chair.com.
The lead time is 5-10 business days depending the delivery location (Continental US).  We are committed to getting you your new Mobi-Chair in less than 10 business days. Customers in Alaska and Hawaii, please contact us.
Please contact us as we will use to tailored solution to meet the needs of our international customers.
The price on our website includes the product being delivered to your door.  In NJ and CA sales tax will apply.

Customer Service

The Mobi-Chair® is warrantied one year. For more warranty information consult our Assembly, Operation and Safety Manual.
Yes, you can. If you want to buy a Mobi-Chair part, please contact us. We always have Mobi-Chair parts in stock so we can ship it to you within a few business days.
If you are not happy with your purchase for any reason, we will gladly accept your return within 30 days of the shipping date.
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